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Delivery and Payment

Last updated: 29 September 2026

This policy governs the procedure for ordering, preparing and delivering goods in the www.christmas1.lt online shop. By using the shop and placing an order, you confirm that you have read these terms and agree to them.

1. Delivery area

  • Goods are delivered to Lithuania, Latvia and Estonia. We do not currently ship to other countries.
  • Delivery is carried out by trusted courier partners and logistics companies – to a parcel locker or to the address provided.
  • We trade online only: we do not have a collection point.

2. Order processing

  • An order is processed once payment has been received – all orders are paid for in advance.
  • Orders are processed on working days (Monday to Friday).

3. Delivery times

  • The usual delivery time is 3–5 working days from receipt of payment.
  • Important: orders may be dispatched at weekends and on public holidays, but owing to the working schedules and non-working hours of courier logistics centres, the movement of parcels may temporarily pause. In such cases, delivery of the goods may be postponed to the nearest working days (for example, if a parcel is dispatched on a Thursday or Friday, final delivery may take place on the Monday or Tuesday).
  • During the festive season (November–December), delivery may take longer due to heavy logistics volumes.

4. Liability for delays

  • We make every effort to ensure that goods reach you on time.
  • If courier services or their logistics centres are overloaded, delivery may be delayed. In such cases, the shop accepts no liability, as this depends on the activities of third parties.
  • Parcel tracking numbers are provided to the Buyer once the order has been handed over to the courier.

5. Shipping costs

  • Free delivery – applies to orders of 99 € or more in Lithuania (Latvia 149 €, Estonia 169 €) (based on the value of the goods excluding the delivery fee).
  • Standard delivery – charged at the price shown at the time of ordering.
  • Parcel locker in Lithuania: LP Express 2,99 €, DPD 2,99 €, Omniva 3,49 €.
  • Parcel locker in Latvia: LP Express 3,49 €, DPD 3,99 €, Omniva 6,49 €.
  • Parcel locker in Estonia: LP Express 3,99 €, DPD 4,49 €, Omniva 7,49 €.
  • DPD courier to your home or office: Lithuania 5,99 €, Latvia 7,49 €, Estonia 9,99 €.
  • Large items (for example Pringles calendars) and larger orders that do not fit a parcel locker are sent by courier only.
  • All shipping prices are stated in euros (EUR) inclusive of VAT.

6. Additional services

  • Reinforced packaging – 2,50 €. We pack the item twice over, with additional protective material. Recommended for fragile items. You can select this service in the basket before checkout.
  • Gift wrapping – 10,00 €. We wrap the item in festive paper, tie it with a ribbon and add a card with your message. Reinforced packaging is already included in this price, so there is no need to select both. You enter the card message in the basket – up to 200 characters. No prices will appear on the gift: we send the invoice by e-mail and do not include it in the parcel.
  • Standard packaging is included in the price of the goods and is not charged separately.
  • If an order is cancelled, the reinforced packaging or gift wrapping fee is refunded together with the price of the goods, provided the parcel has not yet been dispatched.

7. Uncollected parcels

If the buyer does not collect the parcel and it is returned, the money paid for the goods may be refunded less the actual shipping costs. Alternatively, at the buyer’s request and by prior agreement, the same amount may be used to purchase another item or for re-dispatch.

8. Payment methods

Payment can be made via the online banking services of Lithuanian banks (Swedbank, SEB, Luminor and others listed in the payment window), by payment card (Visa, Mastercard), as well as via Apple Pay and Google Pay. Card and digital wallet payments are processed by Stripe Payments Europe, Ltd. (Ireland), and bank links by Maksekeskus AS (MakeCommerce.lt, Estonia). All payments are made in euros (EUR).

We do not accept cash payment on collection or on delivery – orders are paid for in advance in the shop.

9. Contact details

If you have any questions about delivery, please e-mail us at info@kaledos1.lt.

In the event of a dispute, the Lithuanian text of these terms, available at kaledos1.lt, shall prevail.